Introduction
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website or engage with our services. By using our website, you consent to the terms of this policy.
Who we are
Remedio Technologies Private Limited, a company incorporated in West Bengal, India, with registered office at 1418 Survey Park, (Sammilani Park), Kolkata – 700075.
Information We Collect
We may collect the following types of personal information:
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Information you provide to us: e.g., name, email address, phone number, company name, job role, when you contact us via forms, subscribe to newsletters, register for events, request demos or support.
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Usage and technical information: e.g., IP address, browser type and version, operating system, referring/exit pages, date/time stamps, device identifiers, pages viewed on our Website, time spent, interaction patterns.
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Cookies and tracking technologies: we use cookies and similar technologies to personalise your experience, remember preferences, analyse usage.
How We Use Your Information
We use your information for the following purposes:
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To provide, operate and maintain our Website and services.
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To respond to your inquiries, process demo & support requests, provide customer service.
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To send you updates, newsletters, marketing and promotional materials (where you have opted in).
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To monitor and analyse usage of our Website to improve its functionality, user experience, security, and content.
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To detect, prevent and address technical or security issues.
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To comply with legal obligations.
Legal Basis for Processing (as applicable)
Where applicable under the law:
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Processing is necessary for our legitimate interests (e.g., improving our services, marketing, security) and those interests are not overridden by your rights.
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Processing is necessary for performance of a contract with you.
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Processing is based on your consent (e.g., for marketing communications) — you may withdraw your consent at any time.
Disclosure of Your Information
We may disclose your personal information to:
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Service providers, contractors or third-party vendors who perform services on our behalf (e.g., web hosting, analytics, email delivery) and who are bound by confidentiality obligations.
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Our affiliates, subsidiaries or business partners for the purposes described above.
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Law enforcement, regulators or other authorities if required by law or to protect our rights, property or safety.
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In connection with a merger, acquisition or sale of assets, provided the acquiring party agrees to handle the data in accordance with this policy
International Data Transfers
If your data is transferred outside of India (or your jurisdiction), we will ensure adequate safeguards are in place (for example standard contractual clauses, consent or other permitted transfer mechanisms).
Cookies and Similar Technologies
We use cookies and similar tracking technologies to:
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Recognise you when you revisit our Website.
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Remember your preferences and settings.
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Analyse how you use our Website to help us improve it.
You may set your browser to refuse cookies, but certain features of the Website may then not operate properly.
Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, such as:
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The right to access and obtain a copy of your personal information.
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The right to request correction of inaccurate or incomplete personal information.
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The right to request deletion or restriction of processing of your personal information.
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The right to object to processing based on legitimate interests or direct marketing.
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The right to withdraw consent where processing is based on consent.
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The right to data portability.
To exercise these rights, please contact us using the contact details below. We may ask you to verify your identity.
Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction. However no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
Remedio Technologies Private Limited
Registered Office: 1418 Survey Park, (Sammilani Park), Kolkata – 700075, West Bengal, India
Email: sales@remedio.com
Phone: 08062179790